How to Buy

ONLINE SHOP

To buy from the online shop, you can use any debit/ credit card, PayPal  through the secure payment system. Just add the products to your basket and go to checkout.

If you prefer its also possible the payment be made by bank transfer, for that please contact me for details.

Buying online your order and payment will be confirmed immediately and the artwork will be posted in maximum of 3 days, if it doesn't require special previous preparation for conditions of delivery, however Everything will be manage by a good and effective communication.

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Some of my paintings can be found on Singulart, a prestigious online gallery platform. If you are prefer buying on this online gallery, please click on the link below:

ART STUDIO

The art studio is at Blackboys, East Sussex. If you are local, I am happy to delivery the artwork you like and also give free consultancy taking few paintings if you cannot decide the best art for determinate space.

In this case you can pay by cash, debit/credit card, or bank transfer. 

Mill View, Gun Road

Blackboys

East Sussex

TN22 5JY

SHIPPING

All products include free Delivery to the UK, also free shipping to Europe and Worldwide over some amount, will show the value or free shipping on basket shop. 

 

Canvas and framed artwork is posted in a padded cardboard box, while unframed watercolour pieces are posted very well wrapped and send in a reinforced, board-backed envelope.

 

Larger pieces such as furniture are sent via a specialist courier and fees may need to be agreed upon before purchase — in this case, please contact me using the form below expressing your interest.

                                               

*Import duties, taxes or custom clearance fall under the buyer's responsibility if from outside the UK.

CUSTOMER SATISFACTION POLICY

100% Satisfaction Guarantee:

For online purchase I accept returns in case a painting is not received as described.

The buyer must return the painting in the same box and conditions as delivered, and has 7 days to return after receiving the parcel. Return shipping costs are payable by the buyer. 

 

Damaged goods in Transit:

Please check the artwork for damage before accepting or signing the delivery, and make a note of damage on the delivery record. If the package appears to have suffered shipping damage contact me immediately using the form below or at nellaalao@yahoo.co.uk, as well as the shipping company for a damage inspection report.

Request the shipping company return the goods

Keep the original packaging.

Contact the artist

Want to talk about my work and the details? I'd love to hear from you.

Message sent!

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You can contact me by email at nellaalao@yahoo.co.uk or message me on 07599549263

 

Thank you

Nella Alão

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